Design Mind frogcast

Author: frog

Meet the humans designing the future. Go behind the scenes to meet the people designing what's next in the world of products, services and experiences. Brought to you by frog, your global reinvention and experience partner. frog is part of Capgemini Invent. www.frog.co
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The Future of Customer Experience
Episode 56
Thursday, 5 March, 2026

Brought to you by frog, a global creative consultancy. frog is part of Capgemini Invent. Find episode transcripts and relevant info. Featured in this episode: Futurescape: Artificial Realities Resonance AI Framework by Capgemini Unilever: Creating Consumer Insights at Scale The New Lines of Luxury Report Deepening Customer Engagement with IKEA Retail Hyliko: Decarbonizing Trucking with Hydrogen Home Kitchen: A New Recipe for Change Host/Writer: Elizabeth Wood, Editorial Director, frog Research & Story Support: Gareth Entwistle, Editorial Manager, frog Audio Production: Steven Strange