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The Smart Buildings Academy Podcast | Teaching You Building Automation, Systems Integration, and Information TechnologyAuthor: Smart Buildings Academy
Welcome to the Smart Buildings Academy Podcast, the world's largest podcast dedicated to the building automation industry! Join our expert instructors every week as they break down the latest trends, technologies, and best practices in smart buildings. No matter your position in the industry and whether you're a beginner or expert, this podcast delivers the knowledge and strategies you need to learn and stay ahead in the industry. With expert insights, special guest interviews, and real-world training, our episodes are designed to inform, educate, and empower. Many companies even use our podcast as a free training resource for their teams. Subscribe now! Visit us at www.smartbuildingsacademy.com to check out the numerous FREE training resources we offer. Language: en Genres: Business, Careers, Education, How To Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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SBA 541: Service Call Triage - Is it the BAS or the HVAC?
Episode 541
Thursday, 9 April, 2026
You get the call: "comfort issue." That is all the detail you have. Now you are stuck deciding where to start, how to diagnose faster, and how to avoid wasted time between BAS and HVAC. This episode helps you build a clearer path so you can take control of the situation, protect your credibility, and move problems to resolution without friction. If you have ever second-guessed where the fault lives or felt the pressure of an occupant waiting on answers, this will change how you approach every service call. Topics Covered How to quickly narrow down fault ownership between BAS and HVAC What to verify first when information is limited How to separate facts from assumptions in the field Communicating findings without creating conflict between trades Documentation habits that save time and protect your work The difference between guessing and knowing is a repeatable process. This episode shows you how to build one.
