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The Alternative Property Management ShowAuthor: The PMC 2026
David Faulkner is back partnering with Harrison Vaughan and Samantha Arnold in the new Property Management show where they discuss all things relevant to Property Management in New Zealand. We do not discuss rent roll growth or compliance, we discuss the relevant topics that affect our industry Language: en Genres: Business Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Andy Reid: Redefining Value, Becoming a Student of Yourself, & the Conversation We Don't Have Enough
Wednesday, 17 June, 2026
What does "value" actually mean to your customer — and why can almost no one in the industry articulate it?In this episode of The Alternative Property Management Show, David and Harrison sit down with Andy Reid — 2026 PMC speaker, coach, and author — for a wide-ranging and deeply honest conversation. Andy shares his philosophy on reverse-engineering human behaviour to better understand what value really means from the customer's perspective, and why businesses need to build their processes around people, not the other way around.The conversation then moves into much deeper territory, as Andy opens up candidly about his own 11-year journey with depression and anxiety, and his experience of reaching a breaking point — twice. It's a raw, generous, and ultimately hopeful conversation about what it means to truly become a student of yourself, why prevention matters more than cure, and why no one should have to face these moments alone.In this episode, we cover:Why most professionals can't define "value" from their customer's point of view — and what to do about itReverse-engineering human behaviour to build better business processesAndy's personal story of depression, anxiety, and reaching the edge — twiceThe importance of becoming a "student of yourself" in order to truly heal and evolveWhy mental health support can't be one-size-fits-allFree, anonymous resources available to real estate professionals through the Real Care appA note before you press play: this episode includes an honest discussion of mental health, depression, and suicide, including Andy's own lived experience. Please take care while listening, and reach out for support if you need it — in New Zealand, you can call or text 1737 anytime, or call Lifeline on 0800 543 354.🎙️ Catch Andy Reid live at the PMC 2026.The Alternative Property Management Show is proudly brought to you by Renti & The PMC.
