Adobe Industry Talks

Author: Adobe

Join the Adobe Industry Talks within Finance, Manufacturing and Retail.To watch the full webinars go to: https://www.adobe.com/uk/enterprise/events/webinars.html
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Finance Talks – Creating real-time customer experiences
Episode 1
Tuesday, 5 October, 2021

Join journalist from ‘Millionærklubben’ Pernille Enggaard when she discusses how to drive personalisation at scale in the Financial Industry.Pernille is joined by Nikolaj Bardram, Group Head of Web Analytics & Online Optimization at Nordea and Simon Murray, Finance Lead at AdobeIn the podcast Pernille will investigate how the pandemic has pushed a major shift from the in-service to the digital services such as mobile apps, virtual customer assistance, and a palette of analytics. We will discuss why physical and digital is no longer two separate channels working side by side to create a unique customer experience. The podcast is a summary of the topics discussed at the Finance Talks webinar – that is now on demand for viewing: https://business.adobe.com/uk/resources/webinars/finance-talks-september.html