Push Dose EMS

Author: Milwaukee County OEM EMS

Providing education and training to the EMS providers of Milwaukee County.
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Language: en

Genres: Health & Fitness, Medicine

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April 2026 - Episode 65, Just Culture, Real Impact: QA/QI in Milwaukee County
Episode 65
Wednesday, 1 April, 2026

In this episode of Push Dose EMS, Dr. Mitch Byrd and Quality Assurance Manager Matt Pinsoneault break down what QA/QI means in modern EMS. The discussion highlights Milwaukee County’s shift toward a just culture, focusing on learning, system design, and provider engagement rather than blame, and emphasizes how documentation and clinician involvement drive meaningful change and better patient outcomes. Email Mike: michael.cohen@milwaukeecountywi.gov Email Matt: Matthew.Pinsoneault@milwaukeecountywi.gov Email MCOEM EMS Quality: qualityems@milwaukeecountywi.gov Milwaukee County CQIP Submission Form: CQIP Case Submission - OEM EMS Check out the Milwaukee County EMS Continuous Quality Improvement Program: https://county.milwaukee.gov/files/county/emergency-management/EMS-/Standards-of-Care/Continuous-Quality-Improvement-Program-2024-070124.pdf