Standard Chartered: News & Views

Author: Standard Chartered Corporate & Investment banking

Welcome to Standard Chartered: News & Views, a podcast series highlighting the latest trends and fresh insights in digital transformation, global trade, and investment. Catch perspectives from Standard Chartered experts as they share opportunities for clients across industries and businesses with real-life implementations and case studies.
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ISO 20022 Made Simple – Episode 5: What ISO 20022 means for people, not just systems
Episode 17
Sunday, 9 November, 2025

As the financial industry shifts toward ISO 20022, the transformation isn’t just technical — it’s human. Hosted by Sunday Domingo, Global Head of Digital Channel Solutions at Standard Chartered, this episode examines how banks and financial institutions are preparing their people to thrive in a new messaging paradigm. From product managers to compliance officers and technology teams to operations leads, ISO 20022 is shaping the next generation of roles, skills, and team structures. We explore how organisations are upskilling staff, rethinking cross-functional collaboration, and building the human foundation required to unlock the full potential of structured data and enriched payment flows. This episode is a timely and necessary look at the people behind the pipes — the professionals who will translate ISO strategy into real-world impact. Guest Speakers: John Emerson, Transaction Banking Operations at Standard Chartered Caroline Ngigi, Group Head Conduct, Financial Crime, Compliance Advisory, Transaction Banking at Standard Chartered Mo Rahim, Group Chief Data Officer at Standard Chartered