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Counselling InsightsAuthor: Crisis and Trauma Resource Institute
Looking for inspiration and insights to help you with your counselling work? Listen as Vicki Enns interviews experienced counsellors and professional helpers to explore a variety of counselling topics. Through these conversations, listeners will hear the unique perspective of the guests, as well as Vickis insights on the topic. Vicki is a therapist with over 25 years of experience, the Clinical Director of the Crisis & Trauma Resource Institute, and editor and a contributing author of Counselling Insights and Counselling in Relationships. Language: en Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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De-escalating Violence in Health Care Scenarios
Friday, 27 February, 2026
Vicki and Wilma Schroeder discuss a new CTRI workshop, De-escalating Potentially Violent Situations for Health Care Workers. They review de-escalation as primarily verbal intervention aimed at calming escalation before it becomes physical, and note violence in health care has increased dramatically since the pandemic. Wilma outlines challenges specific to health care, including patients arriving with already elevated stress baselines (especially in emergency rooms), family distress, system and environmental “enablers”, and cognitive impairment factors such as dementia, ICU psychosis, or substance effects. For more resources in the areas of trauma, mental health, counselling skills, and violence prevention visit ctrinstitute.com
