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Agency BytesAuthor: Agency Outsight
Agency Bytes is a podcast for owners of creative, marketing, and advertising agencies that packs a ton of important agency information on one topic, from one expert into a 25-minute brief. Why 25 minutes? Because who has the attention span for much more these days, and you can squeeze in a listen between meetings with time for a bathroom break or coffee refill before your next meeting. Agency Bytes is brought to you by Steve Guberman from Agency Outsight. Steve is a 20-year agency veteran who works as a business coach for agencies around the country. He coaches owners of branding, marketing, design, and PR agencies to conquer their goals and overcome their challenges. Learn more about Agency Outsight at www.agencyoutsight.com Language: en Genres: Business, Entrepreneurship, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Ep 149 – David Wain-Heapy, Prodigi – Remote-Ready Agencies Win: Systems Before Scale
Episode 149
Friday, 13 March, 2026
Featuring: David Wain-Heapy, Prodigi In episode 149, I sit down with David Wain-Heapy, founder of Prodigy, a company that helps agencies and digital businesses build flexible, scalable remote teams through global talent sourcing. David spent 14 years building and running a Magento-focused e-commerce agency out of central London before selling it to Brave Bison PLC. We talk through what that exit process actually looked like, why the right acquirer matters as much as the right offer, and how building systems independent of the founders made the transition possible. From there, we get into the real substance of what David does now: helping agencies shift from an outsourcing mindset to an offshore hiring mindset. There's a difference, and it matters. Agency owners will come away with a clearer framework for when and how to integrate global talent, how to think about time zones, which roles translate well offshore, and what AI is actually doing — and not yet doing — to development teams in agencies right now. Key Bytes • Outsourcing and offshore hiring are not the same thing — one is a handoff, the other is a hire. • The fix for a failed first attempt wasn't better talent, it was better integration — sprints, tools, and cadence. • Building a business that runs independently of you isn't just good leadership, it's what makes you acquirable. • The right acquirer matters as much as the right offer — alignment on team and culture is what made a six-month handoff possible. • East Coast agencies fit well with Eastern European talent; West Coast agencies are better served by South and Central America. • AI handles contained tasks well, but it still can't hold the context of an enterprise-scale project. • The people who will thrive in an AI-augmented world are the ones who bring real creativity — the architects and problem-solvers, not just the executors. Chapters 00:00 Why this conversation matters for agency owners right now 01:45 David's 14-year agency journey and building in a competitive London market 05:10 The first attempt at offshore talent and why it failed 08:30 Selling to Brave Bison: what the exit process actually looked like 13:15 Choosing the right acquirer and making a clean handoff 17:00 Outsourcing vs. offshore hiring: why the mindset shift changes everything 21:30 How to think about time zones when sourcing global talent 24:45 What systems agencies need before hiring offshore 28:00 Where AI is actually helping agency dev teams right now 33:20 Which roles work well offshore and which don't 37:50 Rapid fire: surfing in Bristol, letting go of control, and a risky bet that paid off David Wain-Heapy is an experienced founder currently focused on building remote teams for digital businesses with Prodigi. Having sold my digital agency to Brave Bison PLC, I am now working to provide a flexible and scalable solution that enables companies to take control of hiring by looking at a global talent pool. I have many years experience building globally distributed teams of digital professionals and leading them to help great businesses win in the race for attention and accelerate their digital growth. Contact David on LinkedIn or the Prodigi website.
