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FintrepreneurFintrepreneur is a po Author: Sean Watkins
Fintrepreneur is a podcast that highlights all things finance, fintech, entrepreneurship, and banking. Hosted by David Gens and Elias Beaino. We host monthly guests on the show, to discuss their thoughts, feelings, opinions and stories about financial technology and how their products have impacted the industry. Fintrepreneur speaks to real entrepreneurs that have built or been a part of building large scale companies mostly in fintech with other guests appearing from various industries. Fintrepreneur goes into a deep dive of our own and our guests' industry experience and the learnings that have come from entrepreneurship. If you enjoy hearing founders' stories or if you have a passion for fintech, then this is the podcast for you! Language: en-us Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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#41: Smarter Disputes: How AI Is Reshaping Chargeback Management with Roenen Ben-Ami, Co-Founder of Justt
Episode 41
Tuesday, 3 February, 2026
In this episode of Fintrepreneur, Dave and Eli sit down with Roenen Ben-Ami, Co-Founder and Chief Risk Officer of Justt, to explore how AI is transforming chargeback management. From the limits of template-based dispute responses to the rising evidentiary standards set by issuers and card networks, Roenen breaks down why traditional approaches no longer workâand what merchants should be doing instead.They discuss how AI-driven, dynamic dispute strategies are improving outcomes, reducing operational burden, and reshaping the future of risk and payments. A must-listen for merchants, fintech leaders, and payments professionals navigating the evolving world of disputes.
