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Epic EntrepreneursAuthor: Bill Gilliland
Welcome to Epic Entrepreneurs! What does it take to build a real and thriving business in todays world? As entrepreneurs and business owners, we went into business to have more freedom of time and money. Yet, the path of growing a business isnt always filled with sunshine and rainbows. In this chart-topping show, host Bill Gilliland; author of the best-selling book The Coach Approach leverages his decades of experience coaching proven entrepreneurs to make more money, grow the right teams, and find the freedom of EPIC Entrepreneurship. Language: en Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The Truth About Scaling (No One Tells You This) with Makenzy & Joe Geiger
Friday, 3 April, 2026
A health scare, a cross-country move during COVID, and a “side gig” on Rover don’t sound like a business plan, but that’s exactly where Zippy Pets begins. I sit down with Makenzy and Joe Geiger to unpack how they turn early referrals and five-star trust into a scalable pet sitting business in Asheville and beyond, without losing their standards or their sanity. We get real about what scaling a service business actually costs: burnout, hidden expenses, tough calls, and the pressure of leading a team when you’re used to doing everything yourself. Makenzy shares the moment she realises solo work is no longer sustainable, and Joe brings hard-earned leadership lessons from solar sales and managing high-performing teams. We talk emotional intelligence, setting expectations, giving feedback, and why “if it wasn’t said, it’s your fault” can save you years of frustration. We also dig into practical systems you can steal: hiring for responsiveness and critical thinking, building a culture people genuinely buy into, and using weekly Monday motivation calls to keep remote field teams trained, connected, and accountable. Plus, what’s next for Zippy Pets, including in-person events, a new market in Greenville, and how to stay in the loop. If you like honest entrepreneurship stories, leadership advice, and small business growth tactics that actually work, subscribe, share this with a founder friend, and leave a review. What’s the one part of running a business that you wish someone warned you about? Thanks for Listening. You may contact me or our team at https://billgilliland.biz/All the best!BillPlease hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/
