TOPcast

Author: TOPdesk

Our people make the difference! TOPcast episodes feature experts and peers in the IT Service Management world to share new trends, insights and best practices. Powered by TOPdesk, your guides to service excellence!
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Language: en

Genres: Business, Management, Technology

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Bonus - ITAM and knowledge management with Roots Canada
Thursday, 19 May, 2022

Chances are, if you’re Canadian, you’ve heard of – or owned something from – Roots. Over the past few years, TOPdesk Canada has helped Roots streamline processes within their IT department, implementing the ESM software to help with their service delivery. In this bonus customer story, join Braden as he interviews Jocelyn Hamilton, IT Coordinator of Roots Canada, as she shares her experience implementing TOPdesk, and the positive impact it has had within the organization.