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Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home ServiceAuthor: Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today! Language: en-us Genres: Business, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Leadership Skills for Home Service Owners Who Want to Scale
Wednesday, 15 April, 2026
Most home service business owners start as technicians. But scaling a business requires a completely different skill set. In this episode of Service Business Mastery, Tersh Blissett sits down with Elise Radawitz, President and Owner of Velocity Leader, to break down the leadership skills contractors need if they want to grow their business. They discuss why promoting your best technician into a management role often fails, how leadership is a learned skill, and what it actually takes to lead people effectively. Elise shares practical insights on developing leaders inside your company, managing the transition from field to office, and building a culture where people want to follow you, not just comply. They also dive into burnout, self-awareness, communication challenges, and the internal mindset shifts that separate struggling managers from effective leaders. If you're trying to grow your team, step out of the field, and lead at a higher level, this episode will give you a real-world perspective on what it actually takes. What You Will Learn in This Episode • Why great technicians don't automatically become great leaders • The biggest mistake contractors make when promoting employees • How to transition from technician to business owner • Why leadership is a learned skill, not a natural trait • How to earn respect without being in the field • The importance of self-awareness in leadership • How your internal mindset impacts your team • Why burnout happens and how it affects leaders • How to lead without micromanaging • The importance of consistent one-on-one meetings • How to communicate more effectively with your team • Why culture starts with how you show up as a leader Timestamps 00:00 Supporting team performance goals 05:25 Unexpected management promotions 09:01 Leading by example at Velocity Leader 12:46 Addressing self-limiting beliefs 16:59 Doing research and writing papers 20:19 The importance of regular manager check-ins 24:50 Stream of consciousness discussion 29:09 Active listening and communication skills 29:40 Practicing curiosity over judgment 33:01 Helping the sales team succeed 39:15 Using trampolines to improve mindset 39:39 Using music to uplift mood 44:42 Episode conclusion and next steps Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Elise Radawitz: https://www.linkedin.com/in/eliseradawitz/ Velocity Leader: https://www.linkedin.com/company/velocity-leader/ Connect with Us LinkedIn - https://www.linkedin.com/company/service-business-mastery TikTok - https://www.tiktok.com/@servicebusinessmastery Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast Instagram - https://www.instagram.com/servicebusinessmasterypodcast Register for NHPC26 in Columbus, OH (April 13-16) and save $270! Use code MASTERY for the $825 rate: nhpc26.org/svc-mastery | Registration deadline: April 9 This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: https://getbreezyapp.com/ Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo
