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Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home ServiceAuthor: Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today! Language: en-us Genres: Business, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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How CallRail's Call Tracking and AI Transformed STUFF Junk Removal's Revenue with Scott Patterson
Wednesday, 26 November, 2025
Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte 🚀 Get Your 14-Day Free Trial with CallRail! 👉 Visit: https://www.callrail.com/sbmpod __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch sit down with Scott Patterson, Founder & Operator at STUFF Junk Removal, Capital Markets & GTM Strategist at Commune, and Commercial Real Estate Broker at Max One Properties. Scott shares how he transitioned from commercial real estate to starting his junk removal business during the COVID era. He explains how using technology like AI and call tracking systems has helped him scale operations and improve customer acquisition. Scott also discusses the challenges of building a new brand, managing business finances, and staying adaptable in a competitive market. Learn how focusing on the right tools and customer insights can drive success in a fast-changing industry. In this episode, here's what you can expect to learn: How technology, including AI and call tracking, is transforming the junk removal industry. Why using the right marketing tools helps businesses grow and attract more customers. The challenges of starting fresh with a new brand and the importance of customer insights. How managing a healthy P&L and understanding business finances drives success. Simple ways to stay adaptable and use feedback to stay ahead of the competition. Timestamps⏰ [00:00] - Recap [01:16] - Episode Introduction & Meeting Scott Patterson [02:38] - Scott's Journey from Real Estate to Junk Removal [03:35] - The Impact of COVID on Starting a Business [04:40] - The Role of Technology in Scaling the Business [06:28] - Challenges of Competing in a Low-Barrier Industry [08:50] - Using Callrail for Marketing & Call Tracking [13:11] - Managing Finances & Building a Healthy P&L [19:16] - The Rise of Disposable Goods & Consumer Trends [23:01] - Switching to Callrail and Tracking Performance [25:56] - Using Ad Source Tracking for Better Marketing Results [27:28] - Improving Customer Acquisition Through Data Insights [36:42] - Empowering Teams & Building a Strong Company Culture [39:23] - Automation and AI Integration in Business Processes If you found this conversation with Scott Patterson helpful, please leave us a review (5 stars would be greatly appreciated 😉). Links & References: LinkedIn: Scott Patterson STUFF Junk Removal Commune Website: STUFF Junk Removal Commune This episode is kindly sponsored by: CallRail Connect with us! Tersh Blissett Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk
