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The Debra Shepherd PodcastAuthor: Debra Shepherd
Welcome to The Debra Shepherd Podcast. The Debra Shepherd Podcast is for women who want to lead well, show up confidently, and create success on their own terms all whilst experiencing more ease, joy, and meaning in both life and business. Through a mix of personal development, mindset, and business insights, the show provides practical tips, tools, strategies, and stories to help you reconnect with yourself, elevate your visibility, and build a life and business that truly reflect who you are. Listen to episodes and conversations with extraordinary women in business, as they share their personal journeys of passion, purpose, courage, resilience, and impact giving you inspiration, guidance, and real-world strategies to lead meaningfully and make your mark. Debra Shepherd is a Visibility and Leadership Coach, Certified Human Design Specialist and Podcast Host for women in business. 'Debra's conversations are so genuine and inspiring. Real conversations and practical insights, and a softer, kinder outlook on business and life. Highly recommended. Five Stars'. Thank you for tuning in. Instagram @_DebraShepherd www.debrashepherd.com.au Language: en Genres: Business, Education, Entrepreneurship, Self-Improvement Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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219: Managing Difficult Conversations with Empathy With Jennifer Bicknell, Director & Principal of Bicknell Law & Consulting
Wednesday, 2 September, 2026
I'm honoured to welcome Jennifer Bicknell to The Debra Shepherd Podcast this week. Most workplace disputes do not start with a legal problem. They start with a conversation someone avoided. Jennifer Bicknell is an employment lawyer who helps businesses fix both. Through Bicknell Law & Consulting she provides practical workplace advice, employment contracts, policies and Fair Work guidance, plus a steady hand when things get messy. Jen also runs Confident Conversations workshops, teaching owners and managers how to plan for and have the hard conversations, so small issues stay small. Jen has practised law for more than thirty years, most of it dealing with disputes, so she has seen exactly how they start and how to stop them. Her goal is to make herself redundant, by giving clients the confidence and tools to handle workplace challenges themselves. In this episode, Jen shares her story. We talk about how to manage difficult conversations with empathy. HIGHLIGHTS Jen shares what creating a meaningful life and a meaningful business means to her. What attracted Jen to law and how Seth Godin led her to do something different. The risks that can arise if you avoid a difficult or hard conversation in the workplace. The most common difficult conversations leaders, business owners and entrepreneurs leave too long, and what can happen as a result. The five key ingredients of every effective conversation. Jen's top three tips for managing difficult conversations. Plus, more! SHOW NOTES Get all episode show notes here: www.debrashepherd.com.au/debra-shepherd-podcast CONNECT WITH JEN www.jenniferbicknell.com.au Instagram @BicknellLaw Connect with Jen on LinkedIn. Jen's Workplace News CONNECT WITH DEBRA Instagram @_DebraShepherd Learn more about Human Design and Coaching opportunities with Debra here.
