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The Happy Customer ChannelCustomer Service Talk Author: Buena Vista Creative
YouTube and Podcast series around providing excellent customer service to any industry. Language: en-us Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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EP. 97 - Grant Miller | Miami's Pulse: News and Narratives
Episode 97
Thursday, 15 January, 2026
Grant breaks down the origins of Miami Community Newspapers (a family business 43+ years in the making), why community journalism still matters, and how local media can spotlight the people and small businesses that big outlets miss. We talk about the city’s explosion of growth—from FIFA, F1, and the World Baseball Classic bringing in global dollars, to the real challenges locals feel around affordable housing, public schools, and small business regulations. Plus: Grant’s wild backstory importing exotic animals in Guyana, his decades of coaching youth sports, the culture of Christopher Columbus High School, and a legendary detour into Arbetter’s Hot Dogs “Hall of Fame” talk (yes, the Jose Canseco rumor comes up). We even take live audience questions—including how much Grant still benches. If you love Miami history, local business, community stories, and the real conversations happening behind the scenes—this one’s for you.
