Titans of Foodservice

Author: Nick Portillo

Nick Portillo shares with you the things he has learned on his own journey of building a successful business in the food service industry.
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Language: en

Genres: Business, Entrepreneurship, Management

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What It Takes to Operate 127 QSR Restaurants with Cody Wong, CEO of CW Management Services
Episode 130
Wednesday, 17 December, 2025

This week, Nick Portillo catches up with Cody Wong, CEO of CW Management Services. With oversight of more than 120 franchise locations, Cody breaks down the operational strategies that fuel scalable growth, emphasizing the importance of strong systems, smart technology, and disciplined execution.He shares firsthand insights into managing the complexities of human resources, accounting, and regulatory compliance, particularly in light of recent legislative changes that have driven up labor costs. They also discuss the critical balance between operational efficiency and creating a positive workplace culture, one that empowers teams to deliver exceptional customer service.Listen for strategies that support sustainable growth in the fast-casual dining space.RESOURCESPortillo SalesCONTACT Nick: nick.portillo@portillosales.com