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CRM TalkAuthor: Steve Chipman & Sam Biardo
Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM. Language: en Genres: Business, Management, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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128 That's All Folks
Episode 128
Thursday, 22 January, 2026
In the final episode of the CRM Talk Podcast, hosts Steve Chipman and Sam Biardo reflect on over a decade of industry evolution since their 2013 debut. Spanning 129 episodes, the duo discusses the transition from basic reporting to integrated AI and no-code development. They explore shifting client expectations, noting a move from highly customized processes toward seeking vendor-led best practices. The conversation highlights the technical hurdles of legacy integrations, the complexities of API changes, and the persistent friction between sales and marketing teams regarding lead qualification. As they "bow out," the hosts offer professional insights into the future of CRM strategy. Steve's websites: CRMSwitch.com HelpfulSEOs.com Sam's websites: TechAdv.com StarfishETL.com
