CRM Talk

Author: Steve Chipman & Sam Biardo

Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.
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Language: en

Genres: Business, Management, Marketing

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127 One Chowdhury of Octolane
Episode 127
Friday, 17 October, 2025

Steve and Sam are joined by One Chowdhury, founder of the AI-native CRM, Octolane. One shares his incredible journey from a Duke University student who didn't know what a CRM was to a Y Combinator-backed founder aiming to take down Salesforce. He discusses why legacy CRMs are "trapped with their own success" and struggle to adapt to AI, while Octolane is built from the ground up to eliminate manual data entry and give sales reps their time back. Learn how Octolane's 'Action Mode' proactively suggests follow-ups and meeting prep, aiming to turn every user into a 'superhuman seller'. This conversation covers the future of CRM, go-to-market strategy, and building a product that solves the core pains of sales professionals.