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Good Doctors: Stories from the Heart of Health CareAs a practicing physician and chief medical officer of Press Ganey Associates, where he leads the development of strategies for measuring and improving the patient experience, Dr. Thomas H. Lee has his finger on the pulse of health care and the mood of... Author: Press Ganey
As a practicing physician and chief medical officer of Press Ganey Associates, where he leads the development of strategies for measuring and improving the patient experience, Dr. Thomas H. Lee has his finger on the pulse of health care and the mood of its clinicians.A passionate advocate for safe, high-quality, patient-centered care that is delivered with empathy and compassion, Dr. Lee works with health care leaders and clinicians from across the country, sharing his insights and experience and helping them identify and remove barriers that may be impeding progress toward fulfillment of their caring mission.Through this work, Dr. Lee has the opportunity to interact with physicians who have found goals through their patient care that shape the way they think of themselves and their work. Instead of being burned out, they are consumed. They are challenging themselves and those around them to think beyond the science of medicine and embrace the heart of it.In a new podcast series titled, Good Doctors: Stories from the Heart of Health Care, Dr. Lee invites some of these physicians to share the unique ways they have combined their professional expertise with out-of-the-box thinking to create meaningful, positive change. Language: en-us Genres: Business, Health & Fitness, Science Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Achieving Radical Quality
Episode 10
Wednesday, 8 January, 2020
For Geisinger Health Chief of Psychiatry Dr. Justin Coffey, the definition of perfect depression care is Zero Suicides, and it’s a goal he has been committed to achieving since the beginning of his career. Upon completing his residency at the University of Michigan, Dr. Coffey joined a team of physicians at Henry Ford Health System who were aiming to conceptualize and develop a model for delivering perfect depression care. Today, he and the team work to spread the model across the country and around the world. While some have argued that setting the seemingly unattainable goal of achieving such radical quality goals will demoralize nurses and physicians, Dr. Coffey has found that believing in and committing to the conviction that perfection is possible reduces his feelings of burnout and keeps him focused, inspired, and grounded in his work.
