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Key Customer Growth Podcast with Jermaine EdwardsAuthor: Jermaine Edwards
If you're a sales leader, executive, key account manager or customer serving professional in a B2B industry, you're in the right spot! I want to show you how you can activate the three core drivers that produce fanatical fans and highly profitable customers for life. Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help key account leaders become the advisers their customers never want to leave. Make sure you subscribe to this podcast to be notified whenever a new episode drops. Be sure to check out my website for some informative content on the blog: jermaineedwards.com Language: aa Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The Single Most Important Thing in Key Account Management
Friday, 1 May, 2020
In our latest episode of the Key Customer Growth Podcast, I'm talking about the single most important skill in key account management… Customer Leadership. We cover the posture of customer leadership and the key leadership qualities you can utilise inside your organisation. When my companies moved from customer management into personal and customer leadership that's when things shifted significantly. We created new opportunities, maintained profitability and formed new partnerships. Listen to it in full now and let me know what you think - make sure you also read my blog post on the same topic.
