The Continuity Forecast: Because Business Never Stops

Author: Earth Networks

The Continuity Forecast is a podcast dedicated to helping today's top executives mitigate threats that can threaten their operations. Learn directly from industry leaders about the latest trends in business continuity. Whether you're looking to create and hone your own business impact analysis, discover how weather intelligence can minimize your organizational risk, or simply figure out how to build resilience into your own business, this is the podcast for you. Business never stops; make sure yours doesn't either. Each episode features topics like: disaster recovery, weather tracking, asset protection, data integrity, operational and human risk, environmental intelligence, operations, safety procedures, business continuity, optimizing operations, risk management, and more.
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Language: en

Genres: Business, Natural Sciences, Science

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#27: Return on Investment: How Investing in Resilience Pays Dividends in Continuity w/ Franco Cordeiro
Tuesday, 10 December, 2019

Today's guest on the Continuity Forecast podcast is Franco Cordeiro who is the Director of Business and Technological Resiliency at KPMG. KPMG is a large consultancy practice which has thousands of employees with offices in nearly every major country in the world. He has been with the company for fifteen years and started as the Head of Resilience for their Australian branch, before moving to the US and spearheading those efforts. He also adds that there is more of an enterprise view of how resilience works. This is often at the behest of government regulations or customer expectations 7 Key Characteristics to Enterprise-Wide Frameworks in Leading Organizations Top-Down Board is heavily invested Customer Centricity End-to-End Measure dollar spend and effects Qualitative and Quantitative Everyone understands it at the organization, not just a single team Attributes around Resilience Culture Not binary like in the past Resilience is adopted Testing things that work well and ruining them to see how you can recover Crash-testing Differentiate the organization from continuity approach Embedding Communications and Testing Them Based on the numerous clients that KPMG works with the concept of resilience is a key focus for boards and executive committees. The concept of resilience cuts through the potential misalignment of expectations and continuity.