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Proactive - Interviews for investorsAuthor: Proactive
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Phunware unveils new website and hospitality products to elevate guest experiences
Episode 13881
Wednesday, 28 January, 2026
Phunware Inc. CEO Jeremy Krol joined Steve Darling from Proactive to announce the launch of a redesigned corporate website alongside a newly refined portfolio of hospitality-focused products aimed at enhancing guest experiences, deepening engagement, and driving incremental revenue opportunities for property owners and operators. The update marks an important step in showcasing Phunware’s evolution as a leader in mobile software solutions tailored to large, complex hospitality environments. Krol told Proactive that the redesigned website reflects Phunware’s forward-thinking approach and highlights the company’s expanding capabilities in mobile technology, with a clear emphasis on the fast-growing hospitality sector. The dynamic, user-friendly, and content-rich platform presents a streamlined product offering and demonstrates how Phunware’s advanced location, mapping, and wayfinding technologies help remove friction across the guest journey. By improving navigation and on-property interactions, Phunware’s solutions enhance guest satisfaction, build loyalty, and enable hospitality staff to focus on delivering higher-touch, personalized services. The updated website also introduces two hospitality-specific product tiers—one designed for luxury brands and another for full-service property owners. Both offerings provide modular, native mobile applications supported by cloud-driven updates and a suite of tools to improve on-property guest engagement, simplify discovery of amenities and events, and unlock new ancillary revenue streams. These solutions are purpose-built to address the challenges faced by large, spatially complex hotels and resorts that host a wide range of services, amenities, and experiences under one roof. Phunware’s Luxury Engagement product tier, created for premium and ultra-luxury hospitality brands, delivers fully personalized digital guest experiences. Leveraging the company’s deep wayfinding and location intelligence, the platform serves as a branded, immersive digital companion throughout a guest’s stay. It is designed to anticipate guest needs, enhance discovery, reinforce a property’s premium identity at every touchpoint, and ultimately strengthen guest relationships while driving higher-value engagement and revenue. Complementing this offering is the Enriched Experience product tier, developed for full-service hospitality properties. This solution provides flexible options to elevate guest engagement across key touchpoints, promote on-site discovery, and expand revenue opportunities. Built on Phunware’s core services, the Enriched Experience tier enables deeper interactivity, more curated exploration of the property, and smarter, more dynamic engagement with services, amenities, and events—helping properties deliver more memorable stays and improved financial performance. #proactiveinvestors #phunwareinc #nasdaq #phun #Phunware #HospitalityTech #GuestExperience #MobileTechnology #DigitalHospitality #Wayfinding #LocationIntelligence #HotelTechnology #ResortTech #CustomerEngagement #LuxuryHospitality #RevenueInnovation #SmartHotels #TravelTech
