Receivables Podcast | Discussions About Debt Collection

Author: Adam Parks

Receivables Podcast brings you honest conversations with industry leaders, innovators, and experts in debt collection, receivables management, and financial services. Hosted by Adam Parks, each episode dives into real-world strategies, compliance insights, emerging technologies, and leadership lessons shaping the future of collections.Whether you're an agency executive, creditor, vendor, or professional looking to stay ahead of industry trends, Receivables Podcast delivers practical takeaways in an approachable, conversational format. Listen, subscribe, and join the conversation to transform your receivables strategy today.
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Language: en-us

Genres: Business, Management

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Building a Human Powered Digital Collections Model with Jason Hinkle | Ep. 282
Episode 282
Thursday, 12 March, 2026

Can a digital first collections strategy improve recovery while keeping the human touch?Adam Parks sits down with Jason Hinkle of Shepherd Outsourcing, LLC to explore how agencies are building data driven collections operations that combine technology with skilled collectors. They discuss omnichannel debt collection strategy, CRM systems for debt collection agencies, and how to train modern debt collectors to operate effectively across digital channels.If you're modernizing agency operations, this conversation offers practical insight. Listen now and explore more episodes at ReceivablesPodcast.com.Podcast Website:https://receivablespodcast.com/videos/digital-first-collections-strategy-hinkleGuest Website:https://www.shepherdoutsourcing.com/Guest LinkedIn:https://www.linkedin.com/in/jasonchinkle/digital collections strategy,omnichannel debt collection strategy,data driven collections operations,collection agency technology strategy,crm systems for debt collection agencies,modern debt collectors training,receivables management strategy#digitalfirstcollectionsstrategy #jasonhinkle #omnichannelcollectionsThanks for listening! Follow Us On LinkedIn, Facebook & Youtube