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The Big Break ShowAuthor: Rafa Loza
Your go-to podcast for real estate investing, business acquisitions, mindset, and lifestyle. Get expert tips, actionable strategies, and inspiring stories every week. Language: en Genres: Business, Entrepreneurship, Investing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The HR Expert Behind Tim Bratz: Why Your Top Performers Leave | Scott Hanis
Episode 7
Wednesday, 15 July, 2026
Most operators do not lose their business to the market. They lose it to a team that was never set up to win. In this episode Rafa sits down with Scott Hanis, co-founder of Fortitude HR Solutions and the man Tim Bratz brought in to build the structure behind his company. Scott has scaled organizations, run HR for over a thousand employees, and spent years fixing the exact team problems that quietly stall real estate operators.Rafa gets honest about blowing up his entire virtual team, and Scott breaks down why that almost always traces back to the leader, not the people. They get into the first hire you should actually make, how to know when you can afford it, why culture and values are worthless until you live them out loud, and the two lines from this episode that will stick with you. People live up or down to your expectations. What you permit is what you promote.If you are trying to grow past doing everything yourself, this is the conversation that shows you where it really breaks and how to fix it.TIMESTAMPS0:00 - Intro0:50 - Who Scott is and what Fortitude HR does5:06 - How Tim Bratz convinced him to go all in9:03 - Why he walked away from a corporate HR salary11:52 - The first hire every operator should actually make15:04 - When you can really afford to hire full time19:29 - Rafa: why I blew up my entire team21:41 - What culture and values really mean27:03 - Mission and vision, and why most people skip it29:51 - The three solutions rule33:38 - People live up or down to your expectations39:10 - Setting expectations in your personal life47:05 - How faith shapes hiring and firing51:25 - How to actually become a better leader54:52 - What you permit is what you promote56:34 - How AI is changing HR and where it gets dangerous1:01:43 - Where to find ScottCONNECT WITH SCOTTFortitude HR Solutions: https://fortitudehrsolutions.com🎙 The Big Break Show with Rafa Loza every Thursday.Real operators. Real numbers. No fluff.📲 Instagram: @itsrafaloza | STR specialist.just a note please add this tmoving forward for podcast description:Tools I use to run my rentals:Hospitable: hospitable.com/partners/rafael - 15% OFF in your first 3 months! HelloHost: hellohost.com/partners/rafaelWondering how and where to start your STR journey?🔗 Join the community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about🔔 New episodes every week! subscribe so you don't miss them.













