Insurtech Universe Podcast

Author: Insurtech Universe

Dive into the Insurtech Universe, where we journey across the globe to connect with the masterminds revolutionizing insurance. From trailblazing startup founders and visionary venture capitalists to innovative carriers and dynamic vendors, we explore how these industry titans are not just predicting the futuretheyre actively crafting it.
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Genres: Business, Entrepreneurship, Investing

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How Insurers & Drivers Benefit From CrashBay's Marketplace
Episode 37
Monday, 22 September, 2025

What if collision repair was as seamless as booking a hotel? In today’s evolving insurance landscape, repair delays and outdated DRP models continue to impact both claims costs and customer satisfaction. That’s where CrashBay comes in. In this interview with John Harvey, Founder & CEO of CrashBay, we explore how a digital marketplace model is reshaping the future of auto claims and collision repair—for insurers, drivers, and body shops alike. Whether you're an insurer looking to reduce key-to-key delays, a fleet manager searching for consistent repair partners, or a tech-forward shop ready to grow your marketplace—understanding CrashBay’s approach is essential. 🔎 In this episode: What is CrashBay, and how does it work? How insurers benefit from faster repair cycles and digital FNOL. Why legacy Direct Repair Programs (DRPs) need modernization. How tech can better match drivers to trusted, available repair shops. The future of APD claims in a connected ecosystem. 🎯 At Insurtech Canada, our mission is to highlight emerging solutions like CrashBay that are driving operational efficiency, better claims outcomes, and digital innovation across the Canadian and global insurance ecosystem. CrashBay digital collision repair auto insurance innovation faster claims processing DRP alternatives auto physical damage (APD) claims insurance technology platforms vehicle claims automation repair shop network technology Canada insurtech companies connected insurance solutions claims cycle time reduction smart shop matching platform Fleet repair management #CrashBay #InsurtechCanada #AutoClaims #InsuranceInnovation #CollisionRepair #DigitalFNOL #ConnectedInsurance #AutoRepairMarketplace #ClaimsTech #APDClaims #InsuranceTech #SmartRepairs #Insurtech #fleetmanagementsystem