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Hotel MomentAuthor: Revinate
Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we speak with hospitality professionals who have a real sense of what its like to work in this industry and what the direction of travel and consumer trends mean for the world right now. Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers. Language: en Genres: News, Tech News, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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European hoteliers: Here are your 2026 hospitality trends
Episode 162
Wednesday, 14 January, 2026
In this strategic episode, Dylan Cole, Managing Director EMEA at Revinate, debuts as co-host, and applies regional context to the five major 2026 hospitality trends. While hyperpersonalization, unified tech stacks, real-time decisioning, cybersecurity and privacy, and guest engagement platforms matter globally, Dylan demonstrates how UK and Ireland hoteliers use personalization to defend margins against OTA dominance, DACH guests demand clear consent without creepiness, Northern Europe expects zero tolerance for generic communication, and Southern Europe leverages personalization for in-stay revenue. He reveals that operations teams drive tech unification over IT departments, real-time data priorities vary from survival to precision to value capture, and privacy functions as a brand promise rather than compliance checkbox across European regions.
