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Hotel MomentAuthor: Revinate
Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we speak with hospitality professionals who have a real sense of what its like to work in this industry and what the direction of travel and consumer trends mean for the world right now. Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers. Language: en Genres: News, Tech News, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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2026 Hospitality Benchmark Report leadership series: Unlocking revenue from the guest data you already have | a Revinate webinar
Episode 176
Wednesday, 22 April, 2026
In this webinar episode of Hotel Moment, Bailey Yeats, Marketing Manager at Revinate, sits down with Gitti Hernández, Digital Marketing Manager at Casa de Campo, one of the Caribbean's most iconic luxury resorts to unpack what the 2026 Revinate Hospitality Benchmark Report reveals about database health, and what Casa de Campo's decade of data work looks like in practice. From a pre-arrival itinerary program that lifted guest satisfaction scores by 40%, to merged guest profiles that made a targeted Ultra VIP anniversary segment possible, Gitti demonstrates that the real value of a clean database is not storage, it is what you can finally do once the data is reliable.
