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Confessions Beyond the FoodAuthor: Nancy Ridlen, W3 Sales
Confessions Beyond the Food is a podcast about working in the Food Industry. People who work in the Food Industry have grit and lots of stories to tell. W3 Sales, a sales & marketing company, will host this podcast with their confessions on how they have a new, fresh approach and invite guests to confess their secrets to their sauce. Language: en-us Genres: Arts, Business, Food, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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No Sugarcoating: How Leaders Drive Alignment and Trust
Thursday, 29 January, 2026
In this episode, Nancy Ridlen sits down with Jeanette Brick, President of iSi North America, for a grounded, no-fluff conversation on leadership built on customer truth, mentor-driven growth, and disciplined listening.Jeanette explains why learning to sell before leading marketing keeps brands from talking to themselves - and how retail instincts translate into food service, where emotional connection meets operational reality. She reflects on the mentors who raised her standards, challenged her thinking without sugarcoating, and pushed her forward without taking control - because comfort may feel kind, but clarity is what works in life and in business.Listening is a leadership performance tool. Jeanette shows how truly hearing people uncovers the real problem, speeds alignment, and drives negotiations. She explains how brand values - quality, safety, savings - flex by customer segment and shares a five-step framework for tough conversations that protects high performers, stops quiet quitting, and rebuilds trust - no “compliment sandwich” required.We close with a candid confession with baking over cooking - precision over improvisation - and the bigger leadership lesson it reveals about staffing to strengths.Resource: https://lnkd.in/gGSma3Cm
