SMACK Hospitality

Author: SMACK Hospitality

Welcome to SMACK! Just like our name, everything we do here is a little different and yet youll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats. With our podcast we aim to give everybody around the world the chance to meet key decision-makers and trailblazers of the hospitality industry. Chasing that ambitious goal, our hospitality podcast airs twice a month between September and July. So, join the conversation, tune in and never ever lose your curiosity. Enjoy the show!
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Language: de

Genres: Business, Careers, Management

Contact email: Get it

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Richard Hyde l Swiping Right on Luxury & Small Hotels
Episode 106
Monday, 28 April, 2025

Swiping Right on Luxury & Small Hotels. The wait is finally over… As you might know, Richard Hyde, COO of Small Luxury Hotels of the World, took the hot seat SMACK Live at Young Hoteliers Summit at #EHL in Lausanne and here comes his podcast episode. From his slide into hospitality to building what he calls the “Tinder of Hotels” – matching dream stays with the perfect guests – Richard spilled the tea about working with SLH with style, wit, and a whole lotta love for the world of small luxury. This exclusive SMACK Live episode dives into: - What a day in the life of a COO really looks like (spoiler: it involves strategy, sales, numbers, and his amazing team). - The secret life of SLH’s mystery inspectors (yes, they’re real – and no, they’re not paid). - The new Unplugged Collection: massive phone detox, luxury edition. - His dream hotel: small, warm, Italian, and family-style hospitality that sticks with you forever. Also, if you’re someone who tries to dodge long emails and Zoom marathons to have real conversations instead: Richard might just be your new role model. So tell us… If hotels were on Tinder, who would you swipe right on? Enjoy the show!