The Hair Game

Author: Salon Republic

The Hair Game is a series brought to you by Salon Republic and hosted by founder Eric Taylor, who, after 25 yrs in the hair game, has seen a lot of s#!@ go down. We go deep with the beauty industry's most interesting players, we educate and tell stories about the things you care about, and we get into the business side of the game so you can earn more and keep more. Also check out the video content on salonrepublic.com/thehairgame.
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Language: en

Genres: Arts, Business, Fashion & Beauty

Contact email: Get it

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Ep. 425 • People Skills vs Technical Skills: Which Are More Important? w/ Benji Pow
Episode 425
Monday, 24 November, 2025

Salon Sales & Wellness Educator @BenjiPow helps salon owners with their communication skills and sales confidence. We discuss the importance of technical skills vs. people skills, various aspects of salon management, and the difference between coaching and mentoring. Benji also shares insights on overcoming limiting beliefs and the importance of aligning values within a salon team to foster a positive work environment. This Week's Topics: The Importance of People Skills in Retention Building Relationships with Clients Understanding Client Retention Metrics The Balance of Technical and People Skills Navigating Difficult Conversations Self-Reflection and Accountability The Role of Humility in Client Relationships The Role of Coaching vs. Mentorship The Impact of Negativity Managing a Salon Team Value Alignment in Hiring Avoiding the Peter Principle Salonwell: Coaching and Training Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out 'The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews' - Click on the empty purple stars (5 is the best)! - Click on 'Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor