 |
Essential Connections: The Business Owners Guide to Growth During Economic UncertaintyAuthor: Foundry
Join leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. This podcast series helps small and mid-size businesses manage their essential connections by leveraging IT, Customer and Employee Experience, Marketing, and HR to grow their organizations, even in an uneasy economic landscape. Language: en Genres: News, Tech News, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
Listen Now...
Episode 5: Customer-centricity: The Great Differentiator
Episode 5
Tuesday, 6 December, 2022
Whether retaining, expanding, or attracting a wider audience, your customers’ experiences are foundational components of your business’ growth. According to GoTo’s Chief Customer Officer, Scott Romesser, the difference-maker – especially in uneasy times – is an increased focus on your customers. It’s critical to deliver genuine value across every customer touchpoint – your products, your systems and processes, and direct interactions.
