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The Fire Time PodcastBy the hearth industry and for the hearth industry Author: Tim Reed
Are you tired of presentations that are only half relevant to your business? Many speakers are not practitioners of their material, simply teachersnot so with The Fire Time Podcast. This podcast is for the hearth industry and by the hearth industry. Host Tim Reed has over a decade of experience in the hearth industry, making conversations with guests relevant and extremely practical. In Season One, Tim speaks with twelve hearth industry leaders and provides content relevant to any position, whether on the retail or manufacturing side. Hearth companies everywhere are lost because the landscape of business has changed dramatically in the last ten years. They are trying hard, but they just dont know what to do. The Fire Time Podcast equips hearth companies to win by sharing ideas and innovation from the best minds in our industry. This podcast will give you the tools to move the needle in your company and win in the changing landscape. This podcast is the first of its kindspecific to the business that you work in every day and simple enough to teach you whats needed to succeed. Do not miss out on The Fire Time Podcast, available for Apple and Droid devices or at www.itsfiretime.com/podcast. The simple and repeatable steps provided will empower you to grow the bottom line of your company and inspire the team that you lead. ABOUT: Tim Reed is the Retail Sales Leader at Fireside Home Solutions in the Pacific Northwest where he helps his team members make it so stupidly easy to buy from them that there is no excuse not to. Starting as individual salesperson in an empty warehouse, he has grown Firesides Retail division by millions (after cutting his marketing budget by 90%). Tim has been invited all over the country to teach companies how to market effectively to their customers and sell more than ever before. His YouTube videos, sales blog, and Fire Time Podcast have become a resource for the industry and are actively helping thousands of people rethink their paradigms so Language: en Genres: Business, Careers, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Courtney Hammer - The Power of Small Gestures (Live from the 2026 HPBExpo)
Episode 4
Tuesday, 14 April, 2026
"I hate huge. I don't like meetings. If I get sucked into a meeting, I always want to have a list of things that need to be addressed afterwards and a time frame from when you need to check in, to be able to get it done." In this episode, Tim talks with Courtney Hammer (Office Manager, Sutter Home & Hearth) about her transition from practicing chiropractic medicine to running operations at her husband's hearth business. After injuries forced her out of patient care, she discovered that what started as a simple admin role became transforming an entire company's organizational backbone. In this episode, Tim and Courtney cover: Why empowering support staff to make decisions without fear saves thousands—from office inventory alone, she cut $3,000 in waste by tracking Post-its and batteries How the "pirate ship mentality" works in practice—if you don't bring gold in, you can't share it with the crew, making everyone invested in quality and callbacks The art of catching problems before they become expensive—from tracking vehicle registration renewals to ensuring service paperwork tells the real story of what happened on site Don't miss Courtney's insights on why support staff are the "unsung heroes" who pay for themselves through efficiency gains and how stashing Girl Scout cookies can solve morale problems faster than any meeting. Links from this episode: WhyFire: https://whyfire.com —— Watch this podcast on YouTube: https://youtu.be/ZMBk3BUdpkE Podcasts: https://podcasts.apple.com/us/podcast/the-fire-time-podcast/id1433804268 Listen on Spotify: https://open.spotify.com/show/4vHdzg48bE5qFf0KjMeMej?si=7b6cae3923d348f2 Read The Fire Time Magazine: https://www.itsfiretime.com/magazine Subscribe to The Fire Time Magazine: https://itsfiretime.com/subscribe Support The Fire Time Podcast financially: https://www.itsfiretime.com/join
