The ABIC Podcast

Author: Aesthetic and Beauty Industry Council

Creating unity, community, conversation and strength, we are your representative association for beauty and aesthetics
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Genres: Arts, Fashion & Beauty

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327: More Than a Soft Trade: The Clinical and Emotional Intelligence of Beauty with Marketta Gray from Holmesglen Institute
Sunday, 15 March, 2026

In this episode, we’re joined by Marketta Gray, Education Manager at Holmesglen Institute, one of Australia’s most respected education providers, for an important discussion on the evolving identity of beauty therapy as a skilled, clinical and highly human profession.Coming into the department from outside the traditional beauty pathway, Marketta offers a fresh perspective on how the beauty industry is perceived — and why that perception often fails to reflect the depth of skill required in modern practice.Together, we explore why beauty is often labelled a “soft trade,” the technical and clinical capabilities expected of today’s practitioners, the connection between beauty therapy and allied health principles, and the vital role emotional intelligence plays in client care, confidence and wellbeing.The conversation also examines resilience in practitioners, ethical responsibility in shaping beauty standards, the importance of normalising diverse skin conditions, and how education must continue to evolve to better bridge the gap between training and real-world industry expectations.This is a thoughtful conversation about professional identity, respect, responsibility, and the future of beauty education 🎧This episode is brought to you by Holmesglen Institute.The ABIC Podcast is an independent podcast that operates with the support of our listeners (that’s you!) So if you would like to support the show, we would very much appreciate that. Hit ‘subscribe’ on Apple Podcasts or ‘follow’ on Spotify, and leave a review if you’re feeling especially generous and please follow us @aestheticbeautycouncil