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Solutions for Customers - The Sales Engineering & Customer Success PodcastAuthor: Gary Sloper
A Podcast to discuss Sales Engineering & Customer Success in the tech ecosystem. SaaS, Cloud, Managed Services are supported by a Sales Engineer & Customer Success professionals who always deliver answers to solve challenges. Our goal is to bring the most updated best practices and interview interesting people who in a similar fashion, provide Solutions for Customers in these roles! Language: en-us Genres: Business, Careers, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Jay Hanley, Solution Architect with Thrive
Episode 14
Thursday, 1 October, 2020
This week we talk about CenturyLink changing to Lumen and welcome our guest, Jay Hanley from Thrive. Jay is a seasoned Solution Architect and it was awesome to host him on the show.Jay covers his background which began in Finance & Economics...nothing to do with Tech. We're talking numbers, graphs, supply and demand all of the subjects many of us avoided so we could take a programming class, ha!In all seriousness, his background in business lends itself well when solving critical workload challenges with his customers. He's not simply putting a demo together or explaining the finer points of his value-prop....he talks about breaking it down for each customer. Every company has a slightly unique business case and we ask Jay how to perform in that scenario as a Solution Architect.Check out Thrive.com to learn more about their solutions & services.Connect with Jay Hanley: https://www.linkedin.com/in/jjhanley3/About the Host, Gary SloperFor 20 Years, Gary Sloper has led high-performing Tech Sales Engineering and Customer Success teams Globally. Growing up as a programmer and eventually a Sales Engineer, he explores the scrappy environments people in these roles face and the fun they have. After years of being nudged by his colleagues to come to speak to the masses about the inner workings of supporting customers in fast-moving Tech, it's now here for all to listen and interact with. Please join future topics!Connect, chat and interact with Gary on LinkedIn: https://www.linkedin.com/in/gsloper/Follow us:: https://www.linkedin.com/company/solutions-for-customers-podcastwww.SolutionsForCustomers.com
