Tell Me Why

Have you ever wondered why we do the things we do

Author: American Airlines

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.
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Language: en

Genres: Business, Places & Travel, Society & Culture

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S9:E2 — ‘Our technology focus is to enable the goals of the airline’ — Ganesh Jayaram
Episode 2
Thursday, 12 March, 2026

In the latest episode of Tell Me Why, American’s Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to talk about the priorities for American’s IT team, how technology is helping to improve the team member and customer experience and how American is leveraging AI to build a more efficient airline.