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Your Health University PodcastAuthor: Jamie Preston
The Your Health University Podcast explores the ever-evolving world of healthcare, bringing together industry leaders, medical professionals, and business innovators to discuss the latest trends, challenges, and breakthroughs in patient care. Hosted by Jamie Preston, this podcast highlights real-world strategies that improve healthcare delivery, from primary care and chronic disease management to hospice, senior living, and emerging medical technologies. Each episode features insightful conversations with experts who are challenging the status quo and redefining how healthcare is delivered. Whether youre a provider, healthcare executive, or someone passionate about improving patient outcomes, the Your Health University Podcast provides valuable discussions and practical insights to help you stay ahead in the industry. Tune in to stay informed, inspired, and equipped to drive meaningful change in healthcare. Language: en Genres: Health & Fitness, Medicine, Mental Health Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Our Values Series "Empathy"
Episode 291
Friday, 17 April, 2026
Most providers interrupt their patients within 18 seconds. What if the next few minutes of silence could tell you more than the next hour of testing? In Part 2 of the Your Health Values Series, Jamie sits down again with members of the Your Health Experience Team — Rebecca, Jennifer, Whitney, and Carlos — to go beneath the surface of "patient-centered care" and look at what empathy really demands in the pressured, everyday moments of healthcare. This isn't a conversation about being nice. It's a conversation about seeing people — patients, families, and colleagues — for everything they're carrying, even when they're hiding it behind a smile. In this episode: Why empathy is officially non-negotiable at Your Health — and what that looks like in practice The difference between emotional empathy and "empathetic sternness" (and why both save lives) How to recognize when a patient or colleague is carrying something deeper than their symptoms The real threat of empathy fatigue — and how to keep giving without burning out The two "holy times" in healthcare where empathy matters most What patients actually say when they feel truly seen If you've ever wondered whether the extra 60 seconds is worth it, this episode will show you why it's everything. Press play — and then try it on your very next interaction. www.YourHealth.Org
