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The UntanglerAuthor: Tangity
Stories about design and designers from Tangity, the NTT DATA Design Network. We think of design not as something physical but as an idea the idea that we can improve everything. We know that when we see tangles in digital services or find ourselves trapped inside our own devices, design can help. We are The Untanglers, part of a global collective of enthusiastic and independent-minded individuals. We humanize complexity. Language: en Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Guillermo untangled - Designing Futures - S3
Episode 4
Monday, 24 November, 2025
In this episode of The Untanglers, we dive into the future of business design with Guglielmo Ortega Rance, Head of CX & Innovation and one of the strategic minds behind Tangity Mexico.From his early days as a complex problem solver to his international experiences, Guglielmo reveals how strategy, futures design, and digital transformation come together in his work. And then, of course, Generative AI — not just as a tool for efficiency, but as a catalyst for reimagining value, designing new services, and shaping better-informed futures.
