Restaurant Operator

Author: Networld Media Group

This podcast series from the publishers of FastCasual.com, PizzaMarketplace.com and QSRweb.com provides restaurant owners and executives with the insights and inspiration they need to grow their brands. Each episode features interviews with experienced restauranteurs, industry experts, and thought leaders, who share practical tips and advice for running a successful restaurant business.
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Language: en-us

Genres: Arts, Business, Food, Management

Contact email: Get it

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iTunes ID: Get it

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How tech is blurring the lines between fast casuals, QSR
Tuesday, 28 October, 2025

In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report.Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management.Wilwerding explains how Elo's platform approach is helping operators boost speed, accuracy and flexibility, whether it's a bustling fast casual kitchen or a multi-channel ordering environment. From interactive displays to AI-enhanced voice ordering and computer vision for accuracy, Elo's innovations are redefining what's possible for restaurant efficiency.As Wilwerding notes, the walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down. The future of restaurant operations, he says, belongs to the brands that embrace innovation, not resist it.Sponsored by Elo Touch, this conversation offers a glimpse into how top-performing brands are using tech to deliver faster, smarter, and more personalized dining experiences.