Restaurant Operator

Author: Networld Media Group

This podcast series from the publishers of FastCasual.com, PizzaMarketplace.com and QSRweb.com provides restaurant owners and executives with the insights and inspiration they need to grow their brands. Each episode features interviews with experienced restauranteurs, industry experts, and thought leaders, who share practical tips and advice for running a successful restaurant business.
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Language: en-us

Genres: Arts, Business, Food, Management

Contact email: Get it

Feed URL: Get it

iTunes ID: Get it

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Dirty Dough owner succeeds on transparency, great cookies
Tuesday, 25 November, 2025

Dirty Dough owner Bennett Maxwell knows cookies. After all, his brand has 50 flavors and a simple model.In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Maxwell about his operations, the cookie wars he battled and the marketing strategies that make Dirty Dough a success.When asked what advice he would give to another restaurant or hospitality start up that might face unexpected legal or PR crises early on, Maxwell said he would be as open, transparent and authentic as possible.When he was slapped with a lawsuit by a competing brand, Maxwell recommended to "get business advice from business people, get legal advice from legal people. But, if you're in that scenario, I would just be as open and transparent about everything."Hear the cookie wars story and how Maxwell came out victorious by listening to the entire podcast.